Company Response Review Report Review
Clear, direct, kept in the loop

Michael G Submitted this review about Ship a Car Direct
Review made Live: 9/26/2013 1:26:00 PM
I used Safe Car Direct. Like 99% of other car movers, they are brokers and not the actual company moving the car. Jason did a good job explaining the process and the options for trying to lower the cost. This was my second time using them...the first time was perfect. This time, the truck driver called to tell us his rig broke down, and he came the following day. Its difficult to separate the broker from the driver, but in this case...the broker (safe car direct) was good, but the moving company dropped the ball.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
324046-ZE
Quote or Order Cost:
$745

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2013 12:38:00 AM
Thanks for your review, Michael! Sorry your carrier had a maintenance issue that delayed your pick-up for a day. It's a good point for readers to know: arrival estimates are indeed estimates.