Company Response Review Report Review
Shift in pickup and delivery dates

Scott Kriner Submitted this review about Ship a Car Direct
Review made Live: 8/26/2013 2:27:00 PM
Disappointed that the 3-day window of pickup and estimated delivery date were changed at last minute. This created a major inconvenience on us since we were coordinating a trip to the destination to move our son into college and we were planning on having the car delivered while we were there. But due to the change in dates, the car arrived after we had returned home. But in fairness to the company, the new pick up date and delivery date were 24 hours apart which was very impressive to us.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
South Carolina
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
313606-RV
Quote or Order Cost:
$625

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/29/2013 5:01:00 PM
Thanks for your feedback Scott. Sorry for the confusion around timing. Unfortunately we can't guarantee exact dates so we do recommend allowing for flexibility in your plans.