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Review

Meredith Submitted this review about Ship a Car Direct
Review made Live: 8/12/2013 6:57:00 PM
The company was good but I had issues with the driver and the pickup timing. The carrier was very late and the person I worked with was uninformed that the reason was due to a breakdown not far from dropoff, so I was waiting on my car for an extra week. The driver was very rude to me during the pickup because he was given the wrong address, but I don't blame the company for that. Otherwise the person I worked with was very helpful during the whole process, and even helped me rearrange the pickup date. I also found the prices very reasonable compared to other companies with strong reviews.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
308156-DT
Quote or Order Cost:
$1145

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/13/2013 10:58:00 PM
Thanks for your feedback, Meredith! Sorry to hear the driver was not a great communicator, we are following up with your carrier about your experience. Glad to hear our representative was helpful!