Company Response Review Report Review
My experience with Safe Direct

Xia Li Submitted this review about Ship a Car Direct
Review made Live: 6/21/2013 12:25:00 AM
Generally speaking, I'm satisfied with the service provided by Safe-Direct. The good thing is: My car is delivered from East coast to West coast within 7 days; I can keep tracking the car with the driver by phone; I received my car safe and nice without damage.

The only thing is that: I chose my first pick up date as 05/28, but my car was not picked up until 06/04. It indeed triggers some problems to me, but I can understand the situation. So I would recommend you to place your order at least two weeks ahead.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
299783-EM
Quote or Order Cost:
$1175

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/21/2013 10:31:00 PM
Thanks for your feedback! Sorry for the delay in pick-up, but timing estimates are estimates. There isn't everyday availability no matter how much notice you give us. We recommend planning for a few days of availability around your preferred date or increasing the carrier pay.