Company Response Review Report Review
OH to TX

JR Submitted this review about Ship a Car Direct
Review made Live: 6/6/2013 5:27:00 PM
I would definitely use this again. Jason was available and easy to work with. The price was fair and a good value. The only slightly negative part of the experience was not being able to have an exact day for the car to be picked up and I wish I had been aware of that in the beginning. Luckily it worked out but I think people should be aware that they will need to be flexible with their days. Overall, this was a wonderful experience and I definitely recommend this company.
Shipment Details
Origin State:
Ohio
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
301965-QN
Quote or Order Cost:
$925

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/7/2013 10:35:00 PM
Thanks for your feedback! You are absolutely right: when it comes to timing we provide estimates for pick-up, usually within 24-48 of carriers arrival. With that estimate, it is practical for customers to have some "wiggle room" and/or a friend as a back-up contact as carrier's drive times can't always be precise.