Company Response Review Report Review
Transport from Virginia to Arizon

Bill Submitted this review about Ship a Car Direct
Review made Live: 4/29/2013 3:52:00 PM
Overall good service, car was picked up and delivered on time.

LOTS of emails from the company, many were "advertisement" type, which was a little annoying, but overall I would rather have too many emails than not enough. A few emails seemed to be computer generated as they completely ignored the fact that we had already submitted a request for transport, and the emails would ask if we had made up our minds yet as to whether we wanted to use their company.... Same at the end, after our car was delivered, we got an email asking if we still were interested in shipping the car...

Our need was to have a flexible pickup date, and a specific delivery date. Was a little concerned this might be an issue due to our location in a small town, but it turned out to not be an issue, car delivered as requested.

We got very little notice on our pickup date which worked as our car was ready to be shipped, but the driver called us before we had even received an email that a carrier had accepted our request for transport. This was ok, but for those who like a little heads up notice, this would have been tough.

The driver was very flexible on the delivery, telling us to call him as soon as we arrived in Phoenix Arizona as he lived there, and would just bring the car by. We did this, and it was delivered as promised.

I would use this company again.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
294747-CZ
Quote or Order Cost:
$1100

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/30/2013 1:34:00 AM
Hi Bill - I'm sorry you received some marketing emails after you placed your order. It looks like you had requested a couple of quotes through different sources which landed you in our database twice. So sorry for the confusion - I wish we had figured that out sooner! Glad it was a good experience otherwise!