Review Report Review
Excellent Customer Service, Timing Delayed on Both

Annie Submitted this review about Ship a Car Direct
Review made Live: 3/29/2013 11:08:00 AM
Tim was our main contact person and he was prompt in responding and very kind and helpful throughout the process. We were very pleased with the customer service on his end. Both cars were picked up late, communication was spotty with the first one (they said they would be there the next day and after I contacted them two days later, they set us up with another transporter) and it was picked up several days after our requested date and the second car was picked up 10 days after our requested date. If time wasn't an issue, I would pick this company again. Unfortunately, time was an issue and it was a significant inconvenience.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#290838-DQ
Quote or Order Cost:
$750

Car Condition
  • Vehicle was dirty