Company Response Review Report Review
Auto Carrier

Steve Submitted this review about Ship a Car Direct
Review made Live: 8/28/2012 11:18:00 AM
Carrier did not contact us when they were supposed to both on pick up and delivery(one day ahead). We had to call them and then they got annoyed. At pick up, my daughter was asked for the full payment which was never agreed upon. Full payment was to be at drop off and then they asked for $50 more which of course they did not get! Safe -Direct was great; friendly and knowledgeable but I might add that there should be a better screening of these carriers because our experience is they like to take advantage of the customer.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
280272-KO
Quote or Order Cost:
$1200

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/30/2012 12:11:00 AM
Thanks for the review, Steve! We have noted your concerns about your carrier. Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com