T Brennan
Submitted this review about Ship a Car Direct Review made Live: 7/4/2011 10:43:00 PM
We must say we had contacted many brokers prior to calling Honesty First Auto Transport Inc. Most promised to call us the next day with a carrier, and didn't call back at all. Others wanted a deposit, and we weren't cool with that, one even sent us a PayPal invoice for payment before they even had a carrier assigned to us, no phone call or anything! After many sleepless nights of worrying if we'd ever find a carrier for our vehicle that was reputable, we came across rave reviews of Honesty First on TransportReviews.com and called them. We were absolutely amazed at how quickly they were able to not only get back to us from the first time we contacted them (they called us the same day with full details of how the process works), but also the following day from first contact, they had a carrier lined up for us who was able to meet our scheduling needs for delivery. And the carrier they assigned to our pick up and delivery was also terrific, the vehicle arrived on time (actually a day early, but as we lived many hours away from the drop-off point we had to settle for the original promised delivery date LOL). The vehicle arrived in the same condition it was originally purchased in. In closing, if we ever have the need for a broker again, Honesty First will be the FIRST company we call, heck, after the ease and stress-free experience with them this past week, they will probably be the ONLY broker we'll call.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
257031-YB
Quote or Order Cost:
$1250
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