Review Report Review
Bait-and-switch pricing, broken guarantees, zero accountability

DFJ Submitted this review about Ship Auto Now LLC
Review made Live: 7/3/2026 11:12:00 AM
Quoted $400 Chicago suburb to Nashville; when booking, price jumped to $700. After I pushed back, they “secured” $550 on the condition of guaranteed pickup same day and next-day delivery by noon. Contract initially said “estimated” dates; I insisted on guarantees. They removed “estimated” and resent for signature. Vehicle pick up, the carrier arrived within two hours after the contract was signed. Vehicle was to be delivered by noon next day (Saturday). Did not arrive until 7am the following Tuesday. The guaranteed delivery time came and went. I spent three days texting between the broker, a non–English-speaking carrier, and a third-party translator. Broker blamed the carrier; carrier blamed the broker. Lots of excuses, no ownership. No effort to make it right—no discount, no accountability. Bottom line: I do not recommend Ship Auto Now. In my experience, they engaged in bait-and-switch pricing, made guarantees they didn’t honor, and refused to take responsibility.
Shipment Details
Origin:
Illinois 60048
Pickup:
On Time
Destination:
, Tennessee 37211
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Order #SAN-15512724
Quote or Order Cost:
$550