Jeri Andersen
Submitted this review about Ship Any Car LLC Review made Live: 3/23/2012 12:41:00 PM
I am posting a second time because this company claimed I was not a customer to get the review taken down. This after they offered to pay me to remove it. Below is my invoice and receipt for deposit to prove otherwise.
- - Hello Jeri andersen,
Thank you for your placing your order with us. Your satisfaction is our main priority.
We understand that your 2008 Kia Rondo will be available for pickup on or after 02/18/12. You wil hear from us as soon as we have a confirmed driver for your route. Please allow us up to 7 days to confirm an estimated pickup date. We are here to answer your questions from 9am to 7pm EST. Below is your order confirmation.
Your Order Number is: 63194-EX
Estimated Ship Date: 02/18/12 Sales Rep: lenny Total Price: $600 Deposit Required: $175 Balance on Delivery: $425 Please read our Terms Of Service. Best Regards, lenny 888-672-6779 info@shipanycar.com Ship Any Car, LLC
Now the review: Although Lenny was very nice and courteous the actual move was terrible. The pick up was set for 9am-10am on Saturday. I was given a number for the transport company in case something happened. At 11:30 when they were not there yet and I had not heard from anyone I called the number given and got the recording "mailbox is full". I called Lenny and got a recording. Finally at 12pm I got a call from the transport company saying the truck was in front of my apartment building and I needed to drive to meet them. When I got there neither of the people picking up my car spoke a single bit of English. I have no idea what they were telling me, but they managed to get my car. On Tuesday of the week 3 hours before they were supposed to deliver I get a call saying they would not be able to make it until the next day. After a lot of back and forth they agreed to get it to me in the morning before work. Wednesday morning i get a call from what I finally realize is the driver trying to deliver, but he doesn't speak a word of English. I couldn't understand what in the world he was trying to tell me. Finally hanging up I get a call from the transport company telling me he is outside waiting for me... he wasn't... when he finally got there he admitted not speaking English and not even working for the transport company, and not really knowing what i was supposed to do with the paperwork.... Thank God my car was fine, and it made it in one piece but I will not be using this company again.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
63194-EX
Quote or Order Cost:
$600
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