Company Response Review Report Review
Sealand

William Submitted this review about Sealand Auto Shipping
Review made Live: 8/4/2013 6:29:00 PM
This company was a total scam. The old bait and switch. Everyday they would tell me they had a driver ready to get my vehicle. Well lets just say they were supposed to get my truck on July 8th and on July 30th I had to ask for a refund. Sounds great right except for the fact I am already in Washington and now my truck is sitting in Ohio so if you have not guessed by now I don,t have a means to get around and I have to bum rides to work. Now I am getting new quotes but they are double and mean double. But now I have no choice but to pay. The worst part is I could have just drove the truck myself but Sealand Auto made the shipping process seem so easy and affordable that I just decided to let them ship it and not make my wife drive the 2500 miles it would have taken us for our military PCS move. Bottom Line is there are other shipping company's out there so shop around and absolutely don't choose this one. And yes they tried to tell me it was the industries fault and gas prices went up and so on and so on. The truth is they don't control the truckers prices so these company's make promises they cant keep. So good luck on shipping your car
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
55851
Quote or Order Cost:
$985

Company Response
FRANK from Sealand Auto Shipping Submitted this response.
Response Date: 8/5/2013 9:17:00 AM
PLEASE REFER TO OUR INDUSTRY STANDARD SHIPPING AGREEMENT. WE HAD THIS CUSTOMER'S CAR ON A NATIONWIDE DELAYED ROUTE. WE SEARCHED OVER 250 CARRIERS IN THE AREA AND NO PICK UP COULD BE CONFIRMED WITH A CARRIER EVEN AFTER ADDING EXTRA FUNDS FROM OUR END. CUSTOMER OPTED TO CANCEL AND GET A FULL REFUND.