Company Response
Customer Service from
STT Logistics Group Submitted this response.
Response Date: 6/18/2026 8:33:00 PM
Thank you for such an incredible review and for giving us the opportunity to earn your trust. We know how frustrating it can be to deal with delays, broken promises, and unreliable carriers, which is why your feedback means so much to our team. Our goal has never been to be the cheapest option, it’s to provide dependable service, clear communication, and results our customers can count on. We're thrilled that we were able to get a driver assigned quickly, even in a remote area, and that both of your transports were completed smoothly and without complications. The fact that you chose STT again for your second shipment is the highest compliment we could receive. Thank you for your confidence, your recommendation, and for recognizing the value of working with professionals who do what they say they will do. We look forward to serving you again in the future!