Review Report Review
Notre Dame to San Diego

Carl Submitted this review about RoadRunner Auto Transport
Review made Live: 5/22/2010 12:29:00 AM
We needed to get our daughter's car from Notre Dame to San Diego after her graduation mid-May 2010. Both my wife and I had contacted several transport companies and read their customers' reviews on this site before selecting RoadRunner Auto Transport. In a nutshell, here's why we chose them: Phil explained that they don't simply post jobs on a board for random truckers to bid on. They work from a list of truckers with which they have a history of high customer satisfaction. Since this was our first time shipping a car, we were looking for as trouble-free of a transaction as possible. We had enough to worry about with the graduation and move. And guess what? Trouble Free. Yes, we paid a little more than the low bids we were seeing, but the extra $75-100 was a worthwhile investment. Phil, with help from Sandy, had a truck lined up within hours of our initial conversation. Our window for pick up was 5-7 days later, and the truck came within one hour of our sweet spot. The driver, Tom with Express ATM, called me 24 hours in advance of the scheduled pick up time, and again 2 hours before arrival to tell me traffic was delaying his arrival one hour. He was courteous, inspected the car thoroughly, gave me the bill of lading, loaded the car quickly, and was off. He called en route to confirm our agreed upon delivery date and time. He arrived within 1 hour of our target. Was I lucky? I don't think so. Picked a good company, and they picked a good trucker.
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
78566
Quote or Order Cost:
$825

Car Condition
  • Vehicle was dirty