CA Shipper
Submitted this review about RoadRunner Auto Transport Review made Live: 6/4/2025 12:56:00 PM
I received a quote but was unable to get in touch with anyone to answer my questions. I called 7 times over 4 days. After leaving two voicemails for my sales representative (over two days) and waiting 40 minutes on hold, I called back later in the day to cancel the booking order. When I cancelled, the woman on the phone was rude and hung up on me.
If you are thinking about using a broker, I do not recommend RoadRunner. It appears they buy a bunch of Google Ads but don't have the customer service (or empathy) to deliver to customers. All brokers go through the same portal for carrier bidding, so you might as well go with a broker that won't hang up on you!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
confidential
Quote or Order Cost:
$1157
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