Company Response Review Report Review
Worst Company to deal with

Eric Eckert Submitted this review about RoadRunner Auto Transport
Review made Live: 4/8/2019 10:05:00 AM
they failed to return fifty attempts to contact them about the incorrect dates, and then kept me on hold to hurry up and charge my credit card, when they realized that the dates would not work. they charged my card after expressly telling them not to. Ill simply stop payment on it, as I have all of the evidence to support my side. sneaky, maybe even criminal activity. they cannot be trusted.
Shipment Details
Origin State:
Michigan
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R273461
Quote or Order Cost:
$875

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 4/8/2019 10:39:00 PM
Eric we apologize for any inconveniences and for the difficulty you experienced contacting us. Typically, payment is accepted when a carrier for your transport is secured, however we understand that there was a miscommunication involving the dates surrounding your shipment. We sincerely regret that we were unable to help you to transport your vehicle prior to cancelling our services.