Company Response Review Report Review
Cheryl Phiffer

Staci Buss Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 11/23/2010 4:42:00 PM
Transporting my car was so simple. Cheryl was so helpful and so amazing. She explained the whole entire process and was always helpful whenever I had questions. She had someone ready to transport my car within hours of placing my order. I had to have my roommate arrange for the car to be picked up and Cheryl and the transporter made sure that my car was taken care of despite my extraordinary circumstances. While the car was being transported, I received updates from Cheryl and transporter letting me know when my car would be available. On the day of drop off, Cheryl called to make sure everything was okay, I hadn't heard from the transporter so she called and within minutes the transporter called to update me and let me know exactly what time he would be picking up my car. Cheryl also called the day after to make sure my car arrived in great shape and to ask if I needed anymore assistance. I will definitely suggest Cheryl to all my friends as her service was super helpful and courteous. Thank you!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5025535
Quote or Order Cost:
$875

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 11/23/2010 5:58:00 PM
Cheryl@redcarpetautotransport.com 602-438-4644 Dear Staci! Thank you for your review and I am honored to have been of assistance to you and your family. You were a joy to work with and I am so happy that everything worked as it did. A special thank you to Pamela as well for all of her help. I wish you the very best in California and if you ever need to ship a car again I hope that you will give me a call.