Company Response Review Report Review
Cheryl Phiffer

Jack Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 8/11/2010 11:18:00 PM
My overall experience with Red Carpet Auto Transport, Inc. was excellent. Cheryl was very courteous, seemed to understand me (the customer) and continuously kept in touch with me (cell phone and email) during the entire process. This was challenging for her as I spent time off in/out of the mountains in which much was out of communication range. Her contact included from when contract truckers were bidding on my vehicle transport, to billing changes, during the actual transport of my vehicle and she even called to check on things within the first hour after I picked my vehicle up. (Thanks!)

I was also impressed with the professionalism and continuous communication from the driver; from pick up to delivery. When I picked up the vehicle at the destination point, it was in the same condition as the origination point, although a bit dirty from open carry (as expected).

Cheryl and Red Carpet Auto Transport, Inc. made good on their quote, even though transport costs increased after the fact. That is the sign of a great, reputable company and certainly the first one I plan to call next time I need a vehicle shipped.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5002638
Quote or Order Cost:
$696

Car Condition
  • Vehicle was dirty
Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 8/12/2010 2:07:00 PM
Dear Jack; I wanted to say that it was a complete and total pleasure to help you get your Camaro home to you. You were wonderful through the whole process and very understanding yourself of everything we went through. I wish you the best of luck in the future and again I thank you for choosing us and hope to help you again in the future! Have fun with your Camaro!! Cheryl Phiffer, cheryl@redcarpetautotransport.com, 602-438-4644