Company Response Review Report Review
Order#: 9040 Contact: Dennis Carter Phone: 480 203 2152

Matt Dornemann Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 7/27/2012 12:04:00 AM
I chose Red Carpet auto transport to transport my car because they have a five star rating and they do not require a deposit up front. It wasn't the cheapest quote I received, but it was about right in the middle.

I recently bought a car and had it shipped from Alabama up to my home in Maine. 99% of the time a car carrier will arrive without an issue, however I got a phone call the day after my car was picked up saying that the car carrier blew out a tire and rolled over in Tennessee. I was devastated and I had no idea of what to do or what would happen.

Even with this nightmarish situation Dennis from Red Carpet auto transport was there to answer my calls and provide assistance every step of the way. The insurance company ended up paying for the cost of transporting my car too. Just over a month later my car was finally delivered. I am so thankful that I chose an auto transport company with the knowledge to assist me in resolving this unfortunate situation. I highly recommend Dennis and Red Carpet Auto Transport because they will see your car to its' destination, return your phone calls, and do whatever it takes.

Thanks again Dennis!
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Maine
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9040
Quote or Order Cost:
$1100

Car Condition
  • Vehicle was damaged
Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 8/2/2012 4:15:00 AM
Dennis Carter, 480-203-2152. denniscarter@redcarpetautotransport.com Matt, Thank you so much for the kind words, the wonderful review and the 5 star rating. I also want to thank you for allowing me to assist you with the transport of your car. You were a pleasure to work with, and under these extreme circumstances you remained calm and you were very understanding. I thank you for that. If I can ever help you in the future, please do not hesitate to call me. Thanks again for the great review. Dennis