Company Response Review Report Review
customer service

Harry Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 2/17/2012 12:19:00 PM
The customer service rep named Cheryl went waaaaaay beyond her job to get the transport connected and taken care of. She was very easy to speak with, knowledgable, patient and very much concered about me as a customer. She made sure the driver was insured and had a A-1 rating as a professional, safe transport person. She answered all my questions with a professional nice manner. Cheryl called and kept me up to date with the information of pick up and where the driver was and when he would call me to drop off. I can't say enough good things about Cheryl in doing her job. She is a positive asset to the company. Cheryl treated me as if I was her own brother. The driver kept me informed as to where he was and when he would drop the transport .No damage was done. The transport truck/trailer was clean Price was reasonable.
I would recomend this company to any friends and family.
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5196808
Quote or Order Cost:
$813

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 2/17/2012 3:50:00 PM
Cheryl@RedCarpetAutoTransport.com 602-438-4644 Dear Harry! It was great working with you to get your trailer to you! I'm so glad to have been able to help you with the issues we had in the beginning, and am glad that the trailer got to you in great shape with a great carrier. Enjoy your travels my friend and maybe someday I can help ship something else for you! Take care of yourself and Thank You so much for this review! Cheryl