Company Response Review Report Review
Red Carpet Review & Rating- Dave Fox

Anna Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 9/5/2011 1:58:00 PM
I received quotes from many companies but chose Red Carpet as it is accredited by the Better Business Bureau. They were knowledgeable and professional throughout the entire process. My only complaint was that it took a while to find a carrier and I had to follow up with the company 3 times in order to lock down a date for pick-up. I would have appreciated it if the customer service department had reached out to me to update me on the status of my quote. But the car arrived safely and within the promised time period. If I ship a car again I would use Red Carpet a second time.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5119405
Quote or Order Cost:
$1770

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 9/6/2011 5:54:00 PM
dave@redcarpetautotransport.com Anna, Thank you so much for the review. I do apologise for not enough communication, and we will take note, and work on that. thanks for the heads up. I am glad we could do a great job for you. thanks Dave Fox