Company Response Review Report Review
Tonya Fox

Bradley Blaylock Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 7/27/2011 1:20:00 PM
Tonya was very helpful and prompt in providing me with the information I needed about shipping the car and what to expect. This was our first time shipping a car and it was very helpful to feel comfortable that we could get our questions answered. She was also very prompt in responding to questions and calls and in providing updates about the status of our order. I was very pleasantly surprised at how fast our car was picked up and delivered after reading several stories online about some cars taking weeks or even longer to be delivered. We got our CR-V 5 days after the date we listed it as first available which seems very fast to me for a 2000 mile move. I feel like Tonya was very professional throughout the process and I would definitely consider using Red Carpet again.

Update to original review: As with many other salespeople I have dealt with, Tonya stopped responding to my questions and providing help once I had finished paying and left a good review for her on this site. Consequently, I am lowering my rating from 5 stars to 3 stars. I expect the customer service to continue as long as I have questions that I would like to have answered, not just after I finish paying.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Oklahoma
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5108329
Quote or Order Cost:
$872

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 7/27/2011 4:06:00 PM
tonya@redcarpetautotransport.com Brad, I am so glad that everything worked out so well! You were a pleasure to deal with and I hope if you need transport services again in the future you will call me first! And, as for your updated review, I am so sorry, but I was on vacation and did not have access to my email but I called and emailed you back as soon as I got back in the office! Again, thank you for your business..