Hi Daniel, Thank you for your feedback. We're very sorry to hear that your experience with our sales agent didn’t meet expectations. We strive to provide accurate quotes and timely communication, and it's clear we fell short in this instance. We apologize for any confusion regarding the final shipping cost. We work with drivers who set their own rates based on real-time market conditions and these fluctuations are often outside of our control, Regarding the trailer and your vehicle's fit, we are deeply sorry that the driver wasn’t fully prepared. We want to emphasize that this is not a typical situation. Our sales work hard to confirm all details — including vehicle dimensions and trailer requirements — with the carriers ahead of time to ensure a smooth and accurate transport process. It’s unfortunate that in this case, there was a disconnect, and we take your feedback seriously. If you're willing, we’d love the chance to make things right. Please feel free to reach out to our customer relations manager at mia.jones@pridecarshipping.com so we can discuss this further. Thank you for your patience and for bringing this to our attention. Best regards, Pride Car Shipping