Company Response
Maria Torres Rojas from
Pride Car Shipping Submitted this response.
Response Date: 6/17/2025 1:27:00 PM
Dear Reuben,
Thank you for your feedback. We’re glad to hear that your overall experience was positive, but we sincerely apologize for the pricing discrepancy
As you mentioned, we do not have direct control over the rates set by the drivers, but we recognize the importance of transparency and accuracy in our pricing. Our goal is always to negotiate the most competitive and fair pricing possible on your behalf.
We are committed to transparency and open communication and feel deeply sorry, if price change caused any inconvenience. We would like to discuss the case directly, please don’t hesitate to reach out to our customer relations manager at mia.jones@pridecarshippping.com
Thank you again for sharing your concerns.
Sincerely,
Pride Car Shipping