Bait And Switch

R Brown Submitted this review about Pride Car Shipping
Review made Live: 3/30/2025 6:17:00 PM
They were pleasant enough to deal with. My issue lies in the fact that I ended up paying about $200 more than I was initially quoted. I am well aware that they do not have control over what drivers are willing to accept, however the entire reason I went with them, is they quoted lower than most companies, and seemed fairly reputable. I am giving one star, solely because it seems they are doing a poor job at accurately pricing things. Everything else went fine

Company Response
Maria Torres Rojas from Pride Car Shipping Submitted this response.
Response Date: 6/17/2025 1:27:00 PM
Dear Reuben, Thank you for your feedback. We’re glad to hear that your overall experience was positive, but we sincerely apologize for the pricing discrepancy As you mentioned, we do not have direct control over the rates set by the drivers, but we recognize the importance of transparency and accuracy in our pricing. Our goal is always to negotiate the most competitive and fair pricing possible on your behalf. We are committed to transparency and open communication and feel deeply sorry, if price change caused any inconvenience. We would like to discuss the case directly, please don’t hesitate to reach out to our customer relations manager at mia.jones@pridecarshippping.com Thank you again for sharing your concerns. Sincerely, Pride Car Shipping