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Bait and switch

Dennis hill Submitted this review about Pride Car Shipping
Review made Live: 3/6/2024 7:24:00 AM
Extremely unhappy with Stacey Clark and Pride Card Shipping. She assured me they consistently deliver cars on the route I needed for $400, but then comes back saying $550 is the best they can do after I commited to going with them. Don't use these guys unless you are willing to pay more than quoted. Since their rate is $150 it means the hauler would have shipped for $250 using their initial estimate, but in reality the best they could do is $400, 60% more than their original estimate.
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Review Details
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Quote or Order Cost:
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Company Response
Maria Torres Rojas from Pride Car Shipping Submitted this response.
Response Date: 3/7/2024 2:40:00 PM
Good afternoon. We've got your review regarding your experience with our company and first of all, we would like to apologize for all the inconveniences caused by this situation. We would like to clarify that we are a broker company and prices depend on the drivers and the situation on the route. We always do our best to find you the best driver at the best price. There are things that do not depend on us, but we really want our customers to be satisfied and since we have already delivered the car to you, we can offer you a 10% discount on the next delivery. Thank you