Company Response Review Report Review
Scam Artist

Harding Submitted this review about Prestige Auto Shippers
Review made Live: 6/12/2011 6:29:00 PM
I spoke with Matt on 5/20 about getting my vehicle shipped. I advised him I wanted to shop around to get a good rate and I would call him back. Matt was eager and he called me back and said he spoke with his manager and could give me a rate of $730 with a down payment of $195.00 by chk online and he stayed on the line with me until it was done. I have a written contract that he will pick the vehicle up by 6/9 and I will pay the balance once the vehicle was delivered. Matt contacted on 6/7 and asked for more money and told me he had to pick the vehicle up early. I told him I did not have any more money and I advised him that was not our agreement and I want my money back. He told he was not giving me my money back and hung up the phone on me. I called him back and asked for his manager and he told he was the manager. I told him he was unprofessional& rude and that is not the way you do business. I can see that this company has a scamed other customers out of there money and he needs to be investigated by the FBI. for fraud..I am advising the public not do any business with this company. I have never experience this before and regret that I did not find out more about this company before choosing them. I do plan to take futher action against this company.

Mrs.Harding
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8306-zv
Quote or Order Cost:
$730

Company Response
Prestige Auto Shippers from Prestige Auto Shippers Submitted this response.
Response Date: 6/29/2011 12:08:00 PM
We had located a carrier for you and since we scheduled a carrier to ship your vehicle, your deposit will not be refunded. It is clearly written in the terms and conditions on our website. I also told you that if you didn't want the $50.00 price increase you could wait for another carrier. Please explain the whole story when you write a review.