Company Response Review Report Review
Great Service and Driver

Kevin Submitted this review about Pioneer Auto Express Corp.
Review made Live: 1/22/2009 9:37:00 AM
I was extremely pleased with the level of service and professionalism of everyone. They were responsive every time I called. This was the first time I ever shipped a car and I was very nervous shipping a $ 60,000 car across the US. The car was picked-up on a Weds (on time) and I had the car in my possession the following Weds evening (on time). It is my understanding there can be delays if a trailer doesn't have a full load. I "think" the truck left either Friday or Saturday from CA. The total drive time is quite impressive. I was able to speak to the truck driver and receive updates. His name was Jimmy and he was always very pleasant and provided me updates as requested.

I expected the car to be dirty, but it really wasn't bad considering it traveled 2,500 miles during the winter months. It just needed a good wash and it was perfect. I could not find one scratch or ding in the car - again I was very nervous - but was very pleased.

Lastly, the driver was wonderful - his name was Jimmy. He was very conscientious and just a super nice guy. If you get Jimmy - you have nothing to worry about.

I would definitely use this company again. Please feel free to contact me if you want to know more about my positive experience.


Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kenny ?
Quote or Order Cost:
$900

Company Response
Kenny from Pioneer Auto Express Corp. Submitted this response.
Response Date: 1/23/2009 8:04:00 PM
Thank you very much for your positive review! Jimmy is indeed a great driver who often gets complimented because of his pleasant demeanor. We're glad your car arrived safely and in a timely manner. Use us again!