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So unprofessional and horrible experience

Peter Submitted this review about Onroad Transport and Logistics
Review made Live: 1/17/2025 9:56:00 PM
So unprofessional. And a bunch of hacks. We hired them to pull a cargo trailer from New Hampshire to Florida. Their driver did not pay most of the tolls along the way for the trailer so we started getting bills in the mail... As well as collection notices. Their driver claims he shouldn't have to pay them because he didn't get paid enough by on Road transport and logistics The company tells me it's not their problem it's the driver and I should contact him to fix this. Then they lied to me saying they had a department for claims which later turned out to be a big lie They kept just trying to push and out longer and hope I would stop or forget. Elizabeth is who I dealt with and she is one of those people who just puts the blame on everyone else after they get the money. Been dealing with them for 6 months trying to get this fixed and they're not going to do anything. They were one of the lower priced ones and I should have known not to go with them you get what you pay for and these people are low class I would definitely not hire this company again... I would not trust anything they say. Do yourself a favor and hire more reputable company. By the way they were also pushing for me to review them on their site before they even finished the trip Now I know why Elizabeth on Road transportation and logistics are a disappointment
Shipment Details
Origin State:
New Hampshire
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
18001181
Quote or Order Cost:
$1800