Company Response
jennifer Saraceni from
Noble Auto Carriers Submitted this response.
Response Date: 4/19/2013 2:29:00 PM
In all reality i appreciate this review that was left this is my client and he should have known better then to leave me a review without putting the proper details about his transport
First of all he told us he had a regular van to move but the truth was this was an amored van so the weight was much more then a normal van so when my driver went to pick up he told the client that it would be more expensive becuae of the weigh stations he would have to travel through but of course it was my fault forgetting him a driver on time and for not guessing that this automobile was a armored truck this is not my fault i gave the customer his deposit back trying to be nice which i didnt have to do at all
But i do not feel like i should lose future business because this shipment was different then expected