Review Report Review
They don't manage expectations effectively

Brenna Lowrance Submitted this review about Navi Auto Transport
Review made Live: 11/5/2025 4:11:00 AM
Their 'door-to-door' service promise was misleading. The carrier refused to navigate the final mile of my neighborhood and demanded I meet them at a shopping center parking lot five miles away. The broker offered no apology and simply deferred to the carrier's decision. They don't manage expectations effectively.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
236487442
Quote or Order Cost:
$1271