Review Report Review
1967 honda

ed clark Submitted this review about National Transport LLC
Review made Live: 4/12/2014 10:47:00 PM
LISA CONTACTED ME AND SAID THE DRIVER COULD'T WAIT AND WAS UNABLE TO CONTACT SELLER.WRONG PHONENUMBER. I TOOK OFFWORK GOT ONLINE CALLED SELLER.HE CALLED NATIONAL. DRIVER HAD NOT EVEN LEFT CALIFORNIA YET. BIKE WAS IN NEVADA. BIKE WAS TO BE PICKED UP 4/04/14. DRIVER PICKED IT UP ON 4/05/14. NATIONAL HAS NOT UPDATED TRACKING. I CALLED ASHLEY 4/08/14 SHE PUT ME ON HOLD WHILE SHE CONTACTED DRIVER.UNABLE TO REACH HIM,LEFT VOICE MAIL AND SAID SHE WOULD CALL ME BACK.SHE NEVER RETURNED THE CALL. .4/10/14 (2 DAYS LATER) I CALLED BACK AND WAS TOLD DELIVERY WAS SCHEDULED FOR 4/11/14. SHE SAID SHE WOULD CONTACT DRIVER AND CALL ME RIGHT BACK.TODAY IS 4/12/14. ONE DAY LATE AND STILL NO CONTACT FROM DRIVER OR NATIONAL TRANSPORT.I TOLD THEM I WAS LEAVING ON VACATION 4/14/14. AND WOULD NOT BE AT MY BUSINESS TO RECEIVE THE BIKE. NOW I WILL HAVE TO MAKE OTHER ARRANGEMENTS IF IT DOESN'T SHOW UP BY TOMORROW! AND I HAVE NO IDEA WHERE MY MOTORCYCLE IS AND NO WAY OF CONTACTING NATIONAL BECAUSE IT"S A WEEKEND AND NO ONE IS AVAILABLE AFTER HOURS. Update 04/20/14. I WAS NOTIFIED DELIVERY WOULD NOW BE 4/18/14 AND NOW I HAVE BEEN TOLD IT WILL BE HERE 4/21/14. AT LEAST COMMUNACATION IS GETTING BETTER!
Shipment Details
Origin State:
Nevada
Pickup:
Late
Destination State:
Kansas
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
122443
Quote or Order Cost:
$739