Company Response Review Report Review
DO NOT USE THIS TRANSPORTER !!!!

Garner Gremillion Submitted this review about National Auto Shipping
Review made Live: 1/15/2013 11:06:00 AM
I placed my order with National Auto Shipping on Thursday 12/20/12 and they committed my vehicle pickup on Saturday 12/22/12. So 12/22 came and went then the Christmas holiday with no contact or pick up of the vehicle. My next coversation with National was on 12/26 when I called and was told the truck had mechanical problems and it would be picked up no later than 12/28. Again 12/28 came and went, no call, no pickup, nothing. I called again on 1/3 and I was again told that the truck was still broken down and they could not do anything about it. By this point I realized that I was just getting jerked along and the whole "truck mechanical problem" was just BS. At that point I cancelled my order.
Shipment Details
Origin State:
Alabama
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24635
Quote or Order Cost:
$1195

Company Response
Manny from National Auto Shipping Submitted this response.
Response Date: 1/15/2013 11:36:00 AM
Garner Gremillion / 6189 Franciscan Way - San jose CA 95120 (408) 781-0879 gGremillion@tcco.com To respond back to this client with facts : We where contacted by Kirk Dabney - Off Road Centers ( DEALERSHIP THAT SOLD HIM THE VEHICLE ) to get a quote on shipping Garner Gremillion car to : / 6189 Franciscan Way - San jose CA 95120 (408) 781-0879 gGremillion@tcco.com. We told him we will try our best to work on a truck for you but it can take 7-10 days to locate a driver since its holiday season and not all the trucks are running. As a Dealership they may have not shared that information with this Client and here is a good example of bad communication between DEALERSHIP that SOLD THE CAR to BUYER IN CALIFORNIA. PS: This order was never placed with us, no credit card was processed. No payment was received. SO THIS REVIEW IS FALSE. Best regard's National Auto Shipping 877-393-3232 Sales@nationalautoshipping.com