Review Report Review
Horrible company

Erik Submitted this review about Montway Auto Transport
Review made Live: 6/29/2025 3:13:00 PM
I hired Montway to ship a car to me a couple of weeks ago. As the pickup date was getting closer I had heard nothing from them so I contacted them to see what was happening with my pickup. No return call so I decided to cancel my arrangement with them. This is where it all went bad. I used the chat to cancel my order and got an email saying they cancelled my order. Then a manager called and an asked why I cancelled and I explained and thought everything was finished. I then hired another company to move my car. They have been very professional, calling me and staying in touch daily. Unfortunately Montway left my order on the truck ad page and now 4 days after canceling it is still posted. My new company cannot post my order until it is removed. Montway is a very unprofessional company that I am very sorry I tried to do business with. I do not recommend them and would recommend you read the reviews of any company you hire as many are just as bad. I have shipped a number of cars and this is the only bad experience I have ever had. Highly disappointed and not recommended at all.
Shipment Details
Origin State:
Kansas
Pickup:
Never
Destination State:
Oregon
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2840004
Quote or Order Cost:
$1300