Company Response Review Report Review
Poor customer service

kevin Submitted this review about Montway Auto Transport
Review made Live: 2/24/2025 6:32:00 PM
Driver did not show up... twice. Then they held $249 of my money.Did not communicate well.I had to initiate most of the communication. XXXXXXXXXXXXXXXXX
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 3/13/2025 5:26:00 PM
We’re sorry for any frustration this caused. Pickup and delivery dates are estimated, and while there was a delay, the carrier was still on track within the provided timeframe. We appreciate your understanding and encourage you to reach out to our customer support team if you have any further concerns.