Company Response Review Report Review
Cross-country Motorcycle Transport

CW Submitted this review about Montway Auto Transport
Review made Live: 8/22/2021 2:54:00 PM
Overall I was satisfied with the service. I did have to reach out to Montway due to not having heard from the shipper by the agreed upon date, Montway contacted the shipper and it was taken care of. The only reason I'm giving four stars instead of five was due to having to contact them, and a few days where the shipper hadn't contacted the person at the arrival location in a timely manner. The bike made it in good shape and I would use their services again.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1110563
Quote or Order Cost:
$1009

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/8/2021 8:54:00 PM
Thank you for the review. We appreciate your feedback as communication is vital to our services. We'll make sure to provide this to the carrier to improve services. If we can help with anything else please let us know.