Company Response Review Report Review
Awful

Tyler Submitted this review about Montway Auto Transport
Review made Live: 2/14/2021 4:28:00 PM
I highly recommend you go with another company. The delivery experience was a nightmare, and a month later we still don't have all of our things. The delivery team left items on their truck and left. When we called about the missing items, they insisted we drive to THEM to pick up our things. My understanding of a delivery service is that they actually deliver the items and not ask you to go pick up your things for them.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
980201
Quote or Order Cost:
$6000

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 3/17/2021 2:00:00 PM
Hello Tyler, our support team has reached out for more information and have been unable to reach you. Please contact us at feedback@montway.com. Thank you.