Company Response
Montway from
Montway Auto Transport Submitted this response.
Response Date: 12/11/2020 8:56:00 PM
Thank you for the review, Steve. We definitely agree with this.
The driver typically has dispatchers, bookers, customers, and various other entities contacting them throughout the day. We're talking hundreds of calls and messages every day. Keep in mind they are also driving an 80,000lb truck with various properties on it. So it can be very difficult for them to communicate in a timely manner. And most drivers do not have the resources to allocate some of these responsibilities to another for them. It's definitely an industry issue that we are always looking at helping improve.
Space, absolutely. Transport trucks are huge and don't even get us started on low hanging trees and wires. The truck driver will always try and get as close as possible but it's always a good idea to have a large area planned out.
We're happy to hear the driver did an excellent job and if you do move another car in the future, you know where to find us!