Company Response Review Report Review
Discriminatory

Tony Submitted this review about Montway Auto Transport
Review made Live: 4/14/2020 4:52:00 PM
After hearing so many positive things I booked with Montway Auto Transport. The day of my pickup I called to confirm everything to find out that they canceled my order without telling me, and when I asked what happened they said they reserve the right to refuse service and wouldn't tell me why, wouldn't even forward me to a help desk ... I strongly discourage using them.
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
837681
Quote or Order Cost:
$1200

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 4/15/2020 4:44:00 PM
Hi Tony, we understand your concern and apologize for any inconvenience. Unfortunately, the manner in which the reviewer placed their orders triggered internal security flags and we, therefore, chose to decline their business. We wish them the best in their future endeavors.