Company Response Review Report Review
WORST TRANSPOT COMPANY I HAVE EVER USED.

Roman Chacon Submitted this review about Montway Auto Transport
Review made Live: 6/6/2018 3:23:00 PM
DO NOT USE THIS COMPANY... They say "they are the best in the business" but they have the worst coustomer service. They do not know anything thats going on with the transpot. They can not answer any of the questions that I asked. They say that they will get back to you by the end of the day and they never do. Purchased a car form IAAI and they said they have delt with them before. I still went ahead and brought to attention the storage fees and they still didnt atempted to pick it up in time. At this time still havent had my vehicle picked up let alone has a carrier been dispached for it. Hopfully this will save someone else the headache and trouble that im going through.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
New Mexico
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
593013
Quote or Order Cost:
$1369

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 6/8/2018 8:34:00 PM
We apologize for the inconvenience, Roman. The pickup location is not easily accessible to our carriers which is why there is a delay in assigning one. We will continue to monitor your order and will update you once we learn new information.