Roman Franco went above and beyond our expectations, this was our first time shipping a vehicle, and he put our minds at ease the way he explained in great lengths about the bidding and shipping process, we received 8+ offers, but only answered Roman
Ryan S. Savage was extremely helpful in getting my vehicle moved. He explained the process clearly, worked hard to find a transporter, and then provided great communication all along the way. Really excellent service. I likely won't need to ship a
Heather was very courteous in dealing with me with getting a transporter and a vehicle was transported in a very timely fashion and everything worked perfectly. Heather could not be beat in her service that she gave me with this transport deal. I wou
I have shipped my son's vehicle since 2014 and have communicated with Pete Reynolds each and every year since then...Outstanding Customer Service each time with dates and times and successful pickup and delivery. Follow up each time from pick up to d
My agent was Carlos Robles. He was great at staying in touch and communicating with me at all times about what was happening in the process. Let’s just say I learned a lot about what’s involved in this whole business of getting vehicles from one part
I usually don’t leave reviews but Jim went above and beyond to get my truck from FL to RI. I had two carrier’s cancel last minute and Jim stood by me and got my car out of the auction on the day promised. 5 stars!
Agent was on the ball everyday keeping me updated. This company you can count on , and the driver was very professional . Will use the next time. Thanks again for the great Job
Our truck broke down on our vacation and Joe Kelly busted his bum to get our truck home. Picked up on Wednesday and delivered on Friday We appreciate everything he did for us.
Worked with Jim Godze in getting a truck I purchased from a dealer in Florida to my home 1200 miles away. Jim kept me informed on a daily basis. It only took 4 business days for Jim to book a carrier at exactly the price I was quoted. Received the ve
I would definitely recommend this company easy an good to work with at good price on time an schedule easy process very understandable they always answer all my questions an is not the firts time I deal with them always 9n point thanks JIM
Both of the folks I dealt with, Dyno Englehard in the office, and Bruno on the truck, did right by me and I am most pleased with how things went. My car was picked up and delivered to me when promised.
This was 1st experience with transporting cars across country. Carlos Robles of Mercury Auto Transport was extremely easy to work with. He handled my scheduling situation very efficiently and gave me excellent customer service. His job seems stres
Dean was quick to answer all our questions and kept us well informed during the entire process. He was a pleasure to do business with. I certainly recommend him to anyone moving their car.
Agent and company staff helpful, friendly and prompt, great carrier, vehicle picked up and arrived before expected, vehicle was well taken care off in route and arrival.
Charlie Steeves was amazing. He explained the entire process so I could understand it. He answered all my questions and made me feel comfortable during the entire process. Too bad I can’t rate higher than a 5 because Charlie deserves a 10 when it com
Tess was absolutely amazing. She made the whole process easy and relaxing. She is the best. Very knowledgeable an kept me updated daily. Very trustworthy as well. Jim
John is the perfect example for customer service. His number one priority is to connect the customer with the right transport. He will sometimes negotiate the rate with the driver.
Smooth and easy process, picked up within the promised window and the car even arrived two days earlier than promised. Carlos was easy to work with and communicated with me regularly.
Roman Franco went above and beyond our expectations, this was our first time shipping a vehicle, and he put our minds at ease the way he explained in great lengths about the bidding and shipping process, we received 8+ offers, but only answered Roman
Juan took care of everything and matched me up with a great driver that kept me in loop with pictures at each step of The process. Seamless Great job!
I was getting very stressed out with all of the quotes and dealing with brokers that did not delivered like promised. Ronnie sent me several emails and explained how the system worked. I decided to go with him and the next day my car was picked up
Just wanted to add that Jesus Vega was extremely knowledgeable, patient and very helpful. Even when I had to leave a message. Jesus’ expeditious response was greatly appreciated! Job Well Done and Kudos to your staff as well.
Working with Mercury was easy and seamless. Alex Miller contacted me daily via text and email until a carrier was found and transport completed. Price was very competitive and close to the original bid estimate.
exceptional communication through out the process. the shipper was amazing and strongly recommend the service. Picked up as scheduled and arrived on time.
Alex Miller and Eastern Star Driver-Andrei did a great and excellent job in transporting mybcar from MA to MN. Both of them are very professional and courteous in handling the job.
Experience was good ,representative was great, everything went good. Exceeded my expectations. I had a big heavy work truck delivered and it got to me on time and just as it left me.
This is the second time I used Mercury Transport and was very satisfied again. Dean Hawley was my contact for Mercury and did an outstanding job with everything. With short notice by me everything went according to plan. My car was picked up and deli
I have used Jake at Mercury twice. Once for in state and once for out 9f state delivery. He provides daily contact, timely service and good prices. Will use him again
Joe Kelly from Mercury transport walked me through the entire vehicle transport process. Everything occurred as he specified. The pricing was the best of all the carriers. Mercury also had a customer care representative, June, who also kept me inform
I would highly recommend this auto transport service. The car was picked up within a week of the set date and Kandy communicated with us the entire time. My car arrived in perfect condition and it only took 7 days from East to West coast.
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