This was my first car shipping experience. I learned that the industry is a complex network of brokers and small scale subcontractors who do the actual driving. Its also very dynamic- you dont know when your car will move until just before it goes. I
Eric La Gra was so helpful every step of the way. When we were bombarded with so many companies contacting us Eric was the only one who sent valuable information on how the process of transporting our car worked. Eric was able to find the best person
I bought a car online for the first time recently and had to have it shipped. I decided to go with Mercury for my transport broker because of how clearly they explain how the auto shipping industry works. The agent for my order Ronnie Wrye and his te
I appreciated the education regarding the transport industry that was provided since I had never shipped a vehicle cross country. The information provided prepared me to ready the vehicle and payment properly and manage my expectations. Logan was ver
After innumerable offers from other companies, I decided to use Mercury Auto Transport because of my contact Michael Skelton . He was the only broker to send information on how to navigate the process of shipping a car and it helped tremendously for
Having never shipped a vehicle across country before, I was very nervous about this, but Jesus Vega kept in touch with me throughout the process and explained what was going to happen in multiple ways, text messages, emails and phone calls so that I
I'll be honest did not know what to expect, but turned out to be the best decision! Joel kept me updated daily and answered questions promptly. Took about a week to find the right driver going where the vehicle needed to be delivered. As soon as we s
Needed to ship a late model Chevy 1500 pickup from Colorado to Washington state. Had no experience doing this, so requested quotes on line. Received several requests from brokers with prices all over the place. Then was contacted by Tess Olivares f
I don’t think I can express just how pleased I was with my experience using Mercury. It all comes down to my agent, Lawrence Reeves being absolutely amazing. He answered every question I had and didn’t know to ask. He was proactive and in constant co
WoW! There is service, and then, there is fast service! I bought the Volvo Xc60 on Wednesday and was delivered to me on Friday by Mercury Transport. If you are looking for quick, professional and courteous service, look no further. Jesus Vega at Merc
We are very pleased with the shipment of our vehicle. Mercury Auto Transport found use a great transport Company, Auto Trans Experts. Alex, our driver, kept us informed during the trip and the vehicle was delivered seamlessly with no problems. Than
Joe Kelly was really helpful though the entire process from the initial quote (it actually ended up being less) booking. and then setting up and confirming a contract with the driver. his supervisor also followed up to insure pickup and delivery was
All in all this company did a great job. My Agent, Paul Hamilton, communicated very well and did his best to get this car to its destination. June, transportation liaison also did a nice job. Truck driver was on time and courteous. The only reason f
The service of Eric La Gra of Mercury Auto Transport was outstanding, and surpassed my highest expectations for this transport service. Also, the service of the driver, Minos, from the car transporter company, GM Logistics, was outstanding in every
I want to say thank you to Mercury Auto Transport especially to the broker agent Dean Hawley. Dean was thorough, walked me through the entire process , made sure I had all the company information along with transporters information and licensing. The
I selected Mercury based upon the transparency of Mercury and how they educated me on the process of shipping my Toyota Tundra. I got approximately 15 quotes, and Mercury was third from the bottom. Service was awesome, the process was relatively pain
Many thanks to Trevor Thomas, his team and all at Mercury Transport! Trevor was consistent and reliable in his responses to my many first-time user questions. He even called me directly within minutes of a text sent his way with an urgent concern. Bo
A+ Customer Service beginning with Mercury. Deb Ciriello coordinated the FL to MA transport of our vehicle. She seamlessly was able to help in a challenging and time sensitive situation. I fully recommend this company and will be using them again in
I needed to get my truck transported to a shop quickly (rain/snow threatened to shutdown the pass), and Kristopher Wolf helped me get that done. His communication was top notch! He explained the process thoroughly so I understood what the next steps
My agent Misty Stovall was on top of all aspects of my transport. She kept me updated on a daily basis, always either answered my calls or returned them within a couple of hours. And consistently guided me through every step until my car was delivere
I needed to have my car shipped from the west coast back to Kentucky. I contracted Jim Gozde of Mercury Auto Transport and he made all tbe arrangements with a company called KIP Transport. The guys from KIP were very friendly, picked up the car on th
MICHAEL SKELTON IS "THE MAN!" I WAS SKEPTICAL ABOUT THE PROCESS BECAUSE I REALLY DIDN'T WANT THE PHONE CALLS COMING FROM EVERYWHERE. MICHAEL'S APPROCH WAS THE EPTIOME OF PROFESSIONALISM, EDUCATION, AND PROTECTION!!! HE EXPLAINED THE PROCESS LIKE H
Paul Hamilton was helpful and a professional on what he does. Communication was overall great with him. My car arrived a couple day late, but its understandable with the weather in the Northwest.
When our daughter's car failed at college and we could not get it fixed on East side of state, we contacted Deb Ciriello at Mercury Auto Transport. The initial wave of contacts was fully overwhelming in just pure volume of people trying to get the j
Mercury car transport and the team there, especially Spencer Thomas, have gone out of their way to help me get my car from Washington to Scottsdale once again. Great service and great people. I was not home when they called to drop off the car, so th
Misty was very helpful and forthcoming. As a first time auto transport user, she patiently educated me on the process and kept me informed DAILY on progress. It took 2 weeks to find a driver to make the trip, but he was courteous, professional and
The whole process was great from pick up to delivery. Jim Godze was very easy to deal with. Will use your company again.
They were on time said they were going to be there and they were Logan Rapager was an excellent customer service agent always checking for the right people to haul my suburban and was very helpful
I worked with William Kuchtiak at Mercury Auto Transport and could not be any happier with his service. This was the first time I've used an auto transport company and he took the time to explain everything to me which was extremely helpful. His comm
Outstanding service! Jake Horner with Mercury was fast and efficient with my quote and car transport service. He replied to my texts/emails w/in minutes and got me the best rates available. I needed to ship two vehicles to/from two different states a
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