This is the second time I’ve used Mercury and they definitely will get my business again. James was great and kept me in the loop throughout the entire process . Reasonably priced and prompt service !
The service was excellent from beginning to the end. Not only did they meet my expectations but exceeded it. All of the staff were courteous and professional but one staff member really stood out and it was Rachel. She was outstanding of what cust
Our transport experience was a nightmare but thanks to Drew it was a happy ending. Working with carriers who don't follow up, or promise a delivery date and were 4 days late with unfair up charge , Drew bridge the gap by refunding broker fee ,and sup
Transporting our car from Ohio to Arizona could not have been easier. The assistance that we received from Ivan Castaneda in locating a carrier was fantastic. Our driver, Brad, communicated with us at every point of the transport. He even delivere
This was the first time I had to get help to move a car across the country but Spencer Thomas guided me through the entire process. I felt well informed and knew I could contact him at any time if needed. Both pick-up and drop-off when very well. If
Jay Romero my agent was realy professional. He communicated with me and kept me I formed .I would recommend using Mecury auto transport for shipping your car .
Scott Hawley and the team from Mercury were flawless! His communication throughout was very good, and the company they used to deliver my car from Seattle to Rapid City was top-notch! I would not hesitate to use Scott or Mercury again.
Mercury Transport especially Carlos Robles did excellent coordination and transfer of our personal vehicle. His price was very competitive. Also follow up by June Carroll from his office was very excellent.
Jay Romero was very good. Clear explanation of how it would work and communication, available most of the time and would call back. He got a price which was a $100 or so lower for cross country transport than other big name brokers. The only thing
Customer service means everything and the agent Pete R. gave that to me. He was patience and kind even after I changed my dates. He contacted me everyday to inform me on the progress that was being made until someone pick up my car as their load. Per
Working with Jake was wonderful. Was there when they said and delivered when they said. Not to mention the BEST price out there. I will definitely be using this company again in the future!
"Thank you Jim Gozde. Very positive experience!Clear instructions. Great customer service. Car arrived in California ahead of schedule. Thumbs up for our driver Moon and EK at Discovery Enterprise Logistics." Marie St. Fleur, Boston MA
It was my first time using such a service to ship my car so I was a little bit anxious. Everything went very good and the agent was available 24/7 to answer my questions to make me fill comfortable I greatly recommend
I purchased a Miata from a dealership in Idaho and needed it shipped to Mississippi. Having no experience with shipping vehicles, a Google Search resulted in a number of companies providing this service. After reviewing information on several of thes
Scott Hawley, was super timely in his communications for transporting my vintage truck. The truck arrived a day early. The entire company was great to work with, it made transporting my vehicle easy and they found the best price for me. KD
Ryan Fowler handled my fourteenth car shipment with Mercury. Everything was organized and timely as usual. Ryan kept in touch everyday, before, during and after! Thank you!
Carol, the agent, was great. Made all the arrangements, and FAST! Everything was laid out and taken care of very nicely. Kept me informed every step of the way.
We contacted Eric and within five minutes he responded. He was very helpful and explaining to me the process to transport my vehicle. Even after the contract was made he was quick in responding with any question that I had up to the day of delivery.
Superb customer service!! Jake was professional, courteous, and responsive throughout the engagement. Very knowledgeable - when one carrier had to drop out due to personal issues, he immediately found me another carrier for the same price. Totally
Thank you for delivering my vehicle so fast. The driver did a great job getting my vehicle to me. If I need this done again I will call y'all for you next vehicle Transport
Was great from the start. Ryan the broker was very helpful. June C. txted me regularly to check how things were going, and Alex the driver was a cool guy who delivered my 66 Chevy in perfect condition.
We needed a new truck delivered to us and after just a couple of quotes, John Garcia helped us get it picked up same day and delivered the next from half way across the US for the price we had went to him with! Very tentative and always answered call
Tracey, the logistics agent, was helpful in securing transportation for our vehicle. Her communication was thorough and we knew what to expect. Our first driver got sick, so she lined up another company to ship the car cross-country. The new driver c
The service was easy to use and their professionalism inspired our confidence. Our agent,Ryan Fowler,was very responsive to our needs. The plans changed many times. He was patient and readily able to adapt to the starts and stops we had with the repa
Mercury Auto Transport, This experience with you was a very efficient way to transport your car across the country. Eric La Gra (Order #: 2637088) my Senior Logistics Agent introduced me with the basic steps from car drop off, payment and pick up o
It was excellent working with Jason Ladd from Mercury Auto Transport Co. Jason was very prompt, friendly, always keeping me posted on finding the right trucker to pick/ deliver my car. My BMW was delivered just fine in GA from NJ though the car was
This is the second time I used Mercury Auto and stayed in contact with Pete Reynolds throughout the process. Pete provided daily updates and a thorough understanding of the carrier business. Many thanks to Pete and Mercury. I'll keep his number ha
Most people don’t ship a car on a regular basis. Eric helped me navigate this process and went above and beyond for me, when the first two drivers dropped the pickup. He made a very stressful time for me a lot calmer. I would definitely recommend him
I got in touch with Drew Rightnour at Mercury transport to have a car moved from Cape Cod to Ft. Myers Fl. Drew went over the process and explained the whole process in detail. The car was picked up on time and delivered a day early. Everything went
I had never needed to use a service like this before. With the pandemic this year I was in a jam and needed to move a vehicle. I went on a website that lead me to Mercury. Jason Ladd contacted me right away and explained the industry and how the serv
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