This is the third time we used Mercury. Their customer service is very good. They keep in touch and respond within minutes. Reliability, promptness and responsiveness are their hallmarks.
MERCURY and Pete Reynolds did a great job shipping my Blazer from North Port FL. to St Paul MN. No problems and the vehicle arrived early. thanks to the transporter American Auto Transport who deserves credit for the safe move. I would use this c
From St Louis to Mid state MA without incident. Driver Mike was great, full communication along the trip and early by 1min from advised arrival. Professional driver with good understanding of my vehicle and care with unloading...
Paul was knowledgeable and sent a daily automated text and email update. Unfortunately living in a more remote area made it difficult to find a transporter heading our direction and cost us much more than expected. The men who delivered the car were
Roman Franco was excellent to work with. He was very good at keeping me informed and on notice. E-mails were sent out frequently keeping me aware of progress on Carrier assignment.
John Garcia was very efficient and professional throughout the process . He kept me well informed the entire time. He also sent me relevant information, to educate me on the logistics of shipping an automobile.
I was apprehensive about having my Sportage moved cross country and Jack Horner completely dispelled my worries. He is a splendid example of a customer service representative for his company. Jack contacted me about my vehicle without my requiring an
Big thanks to Joe Kelly at Mercury Auto Transport for helping with all of the arrangements to transport a car from Oakland to Boston. Joe was very helpful and answered all of my questions. Original estimate was 7 to 10 days but it took only 6. Hig
Eric was amazing from start to finish! He answered all of my questions and kept me updated throughout the process. He shipped 2 cars from Alaska to Georgia and kept his word on the price. Great experience and would recommend him to all!
I wish to share with all persons who need the service of logistics for transporting a vehicle that SPENCER THOMAS was super helpful. He contacted me daily with information and was very pleasant to work with.
I moved from FL to UT and got a few quotes from various companies to transport my three vehicles. Mercury was the best price. Trevor really communicated well with us throughout the process. My vehicles were delivered much sooner than I expected.
We had a Dodge Caravan transported from Redding, CA to Gilroy, CA. It took a couple of days to find a carrier to take the vehicle, but once we had one it was a very easy process. Our rep at Mercury Transport kept in constant contact with us with st
Remarkable!! 3rd vehicle shipment- using Mercury Auto Transport and working with Deb. I still receive excellent customer service!! The experience is unmatched, patient, kind, detailed and attentive. ?
Dean Hawley of Mercury Auto Transport did a great job getting my car moved. Most important, he took the time to explain the process to me AND he delivered on exactly what he committed to. And from start to finish, it took only 24 hours from start t
I highly recommend Reid Smith of Forex Freight on Road Express. He followed through on our agreed timeline of pick up and delivery, and he's a great man.
DAY TO DAY FEEDBACK REGARDING THE STATUS OF MY VEHICLE IS WHAT SET MR ROMERO APART FROM THE TWO PREVIOUS TRANSPORT COMPANIES I ENCOUNTERED. THANKS MR JR
My rep was Alex Miller and he was great. High level communicator. Answered all my questions. Quick and easy pickup and delivery! Highly recommend for anyone!
We had an awful experience with the carrier Mercury Auto connected us with to move my son's car from Texas to Florida. The communication is real good until something goes wrong. They contracted with Busy Hands Global and they delivered my sons car da
This was my first time shipping a car and I could NOT have better things to say about the experience with Mercury Auto Transport. The price was the best quote I got, the communication was the best, and the delivery time could not be beat - ended up b
Jake Horner was our broker from Mercury Auto Transport who arranged to ship my daughter's car from MA to TX to her. This was my first involvement in such an adventure and Jake stayed in contact with me daily while finding a carrier to transport the
First of all Paul at Mercury has excellent follow up. He stuck with me for months until I was ready and had a driver almost immediately. Then consistently followed through with emails and text messages. It was the first time I shipped my car and the
I just wanted to say thanks again to Alex Miller at Mercury Auto Transport as this was my first time shipping a car and it started off extremely stressful and overwhelming. Alex was great to work with and delivered on what he promised. Follow up fro
Very informative and willing to take the time needed to answer my questions. If needed, will use Mercury again. 1st time using enclosed transport. Went ok
Joel was great at keeping up with me as I was trying to figure out my own availability to get my car moved. I appreciated the video provided which explains how moving vehicles work. Since this is not something I do often, the education piece was appr
This is the fifth vehicle I have shipped utilizing this company. Joe Kelly and his staff are amazing. Minimal stress involved, professional, outstanding customer service and most importantly- follow through. Great job all around. I highly recommend M
I wasn't sure what I was getting into when I sent a "request" for a rat to transport a car from IN to CA... I must have received a zillion emails from a zillion people... all with their different "pitch" and price... but, I ended up going with Mercur
Excellent service and great communication. Drew listened to my needs and concerns and found the right enclosed carrier for my car, which was delivered 2 days before anticipated! I will look forward to doing more business with Mercury.
I was extremely pleased with the service provided by Mercury Auto Transport. The price was reasonable and my agent Jay Romero, walked me thought the whole process. He was very professional and courteous. I would use this company again.
Trevor Thomas the coordinator was great. Excellent communication and guided through the whole process. Got us the best deal. Car was picked and delivered within the promised timeframe.
I recommend using Mercury Auto Transport to plan and execute your automobile shipment. My representative was Scott Hawley, who was in constant contact throughout the process. We got our vehicle picked and and delivered in the window we were looking f
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