Agent and company staff helpful, friendly and prompt, great carrier, vehicle picked up and arrived before expected, vehicle was well taken care off in route and arrival.
Charlie Steeves was amazing. He explained the entire process so I could understand it. He answered all my questions and made me feel comfortable during the entire process. Too bad I can’t rate higher than a 5 because Charlie deserves a 10 when it com
Tess was absolutely amazing. She made the whole process easy and relaxing. She is the best. Very knowledgeable an kept me updated daily. Very trustworthy as well. Jim
John is the perfect example for customer service. His number one priority is to connect the customer with the right transport. He will sometimes negotiate the rate with the driver.
Smooth and easy process, picked up within the promised window and the car even arrived two days earlier than promised. Carlos was easy to work with and communicated with me regularly.
Roman Franco went above and beyond our expectations, this was our first time shipping a vehicle, and he put our minds at ease the way he explained in great lengths about the bidding and shipping process, we received 8+ offers, but only answered Roman
Juan took care of everything and matched me up with a great driver that kept me in loop with pictures at each step of The process. Seamless Great job!
I was getting very stressed out with all of the quotes and dealing with brokers that did not delivered like promised. Ronnie sent me several emails and explained how the system worked. I decided to go with him and the next day my car was picked up
Just wanted to add that Jesus Vega was extremely knowledgeable, patient and very helpful. Even when I had to leave a message. Jesus’ expeditious response was greatly appreciated! Job Well Done and Kudos to your staff as well.
Working with Mercury was easy and seamless. Alex Miller contacted me daily via text and email until a carrier was found and transport completed. Price was very competitive and close to the original bid estimate.
exceptional communication through out the process. the shipper was amazing and strongly recommend the service. Picked up as scheduled and arrived on time.
Alex Miller and Eastern Star Driver-Andrei did a great and excellent job in transporting mybcar from MA to MN. Both of them are very professional and courteous in handling the job.
Experience was good ,representative was great, everything went good. Exceeded my expectations. I had a big heavy work truck delivered and it got to me on time and just as it left me.
This is the second time I used Mercury Transport and was very satisfied again. Dean Hawley was my contact for Mercury and did an outstanding job with everything. With short notice by me everything went according to plan. My car was picked up and deli
I have used Jake at Mercury twice. Once for in state and once for out 9f state delivery. He provides daily contact, timely service and good prices. Will use him again
Joe Kelly from Mercury transport walked me through the entire vehicle transport process. Everything occurred as he specified. The pricing was the best of all the carriers. Mercury also had a customer care representative, June, who also kept me inform
I would highly recommend this auto transport service. The car was picked up within a week of the set date and Kandy communicated with us the entire time. My car arrived in perfect condition and it only took 7 days from East to West coast.
I was needing a date less than a week out for a transport and Ronnie got it for me. Pick up was good after a concern on my end. Communication was given even after business hours on Ronnie’s end. Had emails and texts from Ronnie’s team after pick up u
The service was great and easier than I thought. Tess took my budget and time frame into consideration and took care of everything else. No hassle, easy, no stress and worry free.
The whole process was effortless, Dean Hawley was my advisor, he was professional, competent and pleasant to work with. I am very pleased with the whole process after hearing many horror stories about the car transport industry.
I recently used Mercury Auto Transport and had a 5 star experience! My agent Tess Olivares was excellent! She was very professional, helped me with shipping my car without any delays. She was very prompt, followed up with all task while keeping me
I am so grateful to have found Eric and Mercury Auto Transport! I had an especially tricky drop-off point with specific instructions for my cross-country move. My Lexus was delivered EXACTLY the day and time Eric said it would be and the price was ex
I had my car moved with Mercury Auto Transport. I have friends who said their experiences with moving their vehicle was a real hassle! Not so with me... Deb Ciriello was absolutely Wonderful! She gave me all the info I needed, constantly kept me
I had to transport my car across the country and this was my first time doing it. I looked into quotes and Carlos Robles with Mercury Auto Transport got in contact with me, gave me an honest quote that didn’t change from beginning to end, and broke d
As I was nervous to begin transporting my 97 Jeep to Florida, and after a near disaster with a carrier who was “Open” in his DOT file, to find the next day he’s was not communicative, and his DOT status had changed to “Not in service”, Jay Turek, my
My husband and I needed to ship our 2014 BMW 428i from New York to our daughter in Washington State ASAP. I contacted three brokers and Ronnie Wrye was able to locate a carrier that was price competitive, met the shipping timeline and best of all, o
Loved working with Joshua G. He was so patient and kind. Explained everything in detail and was straightforward. He found me a carrier within 24 hours of speaking with him to get my car picked up on the day that I requested. The carrier was also wond
Ryan Fowler of Mercury Auto Transport is very thorough in explaining the shipping process and arranging for a timely pickup of the car. Very easy to work with and communicated well to keep me informed during the process. Highly recommended. June Car
Ronnie Wyre did a tremendous job coordinating with us on our long distance move. Constant communication throughout the process. AWESOME will contact for future transports
After unpleasant experiences with two other brokers, I went with Jim at Mercury because he explained in detail how the shipping process worked and he did what he said he would do. No phony contract or runaround. I'm too old for B.S. or empty pro
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