We’re sorry to hear that your first time using an auto transport service didn’t meet your expectations. When you placed your order a month ahead of your preferred pickup date, we based the initial quote of $807 on the market conditions at that time. As with any transport brokerage, our quotes reflect the current supply and demand—both of which can change significantly as your shipping window approaches. This fluctuation is especially common on high-traffic routes like Florida to Massachusetts. As noted in our communication, carriers often finalize schedules close to the actual pickup date, and we strive to keep our customers informed throughout the process. Joe was in contact with you leading up to your pickup window and did present viable options—one of which matched the final rate you ultimately paid with another company. While we regret that those options didn’t meet your expectations, declining them was entirely your choice. It’s also important to clarify that we had your vehicle scheduled for delivery to North Attleboro, MA, as per your original request—not Canton, MA as mentioned in your review. We understand that timing was critical for you, and we’re genuinely sorry we couldn’t meet your needs on this occasion.