Company Response Review Report Review
Order no. 20120645

Robin S. Submitted this review about Mercury Auto Transport
Review made Live: 3/21/2025 3:41:00 PM
This was my first time having a vehicle professionally transported and, by the time I reached out to Joe Kelly at Mercury Auto Transport, I was overwhelmed. Joe spent close to two hours explaining the process and how the auto transportation industry works. By the time the conversation ended, I felt like we were old friends. We even exchanged pictures of our grandkids!! Joe Kelly will look out for YOUR BEST interest and he's selective about who he contracts to transport your vehicle! He doesn't go with just anyone!! Joe kept every promise he made and the entire process went very smooth from start to finish! He also sends you updates, daily, and stays in constant contact until your vehicle is picked up! The only negative, if there was one, was I didn't get along with their dispatcher, June. I felt she gave me attitude, unnecessarily. If there's a next time, I'll just interact with Joe Kelly. Save yourself a lot of time and headache and go with these guys!!
Shipment Details
Origin:
Lawrenceburg, Alabama 38464
Pickup:
On Time
Destination:
Elverta , California 95626
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20120645
Quote or Order Cost:
$1150

Car Condition
  • Vehicle was dirty
Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 3/22/2025 1:43:00 PM
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.