Jessica S.
Submitted this review about Mercury Auto Transport Review made Live: 1/26/2022 10:55:00 AM
As I was gearing up to move across the country (WA-->VA), I knew that I would not want to drive my car, adding miles to the engine and using up a week of valuable time. My boyfriend had used Mercury Auto Transport last February and had a great experience, so I reached out to Jim Gozde with Mercury, who my boyfriend used last year. My experience with both Jim and my driver, Mikail, was exceptional. First, after submitting my transport request with Jim, I had a driver contact me within an hour. Jim continuously checked in with me and made sure I felt comfortable with the process and was super responsive to texts. My driver Mikail made me feel like my car was in trusted hands, he was super friendly and also responsive to my texts for updates (He also got my car to me in VA a day earlier than expected!!). I would highly recommend both of these parties to anyone that needed auto transport!!
Shipment Details
Origin:
Duvall, Washington 98019
Pickup:
On Time
Destination:
Richmond, Virginia 23238
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5811737
Quote or Order Cost:
$1600
Car Condition
Company Response Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 1/31/2022 2:34:00 PM
Hi Jessica, thank you so much for sharing your experience with us! We appreciate your business and feedback.
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