Company Response Review Report Review
Magic Carpet Order #1365808, Nicole Hancock

Marie Carsia Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/24/2011 1:15:00 PM
I was a bit hesitant making the arrangements to have my son's vehicle shipped to Hawaii
from Arizona. The task seemed too daunting; however, he had to have the vehicle.
After researching transport companies and checking reviews, I e-mailed Magic Carpet Auto Transport for a quote. I was impressed with the quick response from Nicole Hancock. After I received the quote, I called Nicole to ask a few questions. She was professional, courteous and explained the process clearly. Once I decided to go with Magic Carpet, the actual process went without a hitch. Nicole made all the arrangements to get the vehicle from Arizona to Long Beach, CA where it was put on a vessel for transport to Hawaii.

The vehicle was picked up on the date requested. I was able to track the vehicle's transport progress on the shipping vessel's website. The vehicle arrived at the port in Hawaii in the timeframe anticipated and in good condition.

The overall experience with Magic Carpet Auto Transport was excellent. I would definitely use this company again for any auto transport.

Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Hawaii
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1365808
Quote or Order Cost:
$1675

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/24/2011 5:25:00 PM
Response by Nicole: Maria, thank you for your glowing review....I know you had some reservations on the process of shipping your car but I am very happy we were able to work through all of your concerns and make everything happen very quickly for you. Please let me know if there is ever anything I can do for you in the future. Nicole Hancock Nicole@magiccarpetautotransport.com 360-834-2900 Ext 201