Company Response Review Report Review
focus from CA to PA

Brent Submitted this review about Magic Carpet Auto Transport
Review made Live: 2/21/2011 5:16:00 PM
This company was very professional right from the start. I placed the order on wednesday evening. No 30 minutes later Greg had called me and had a hauler lined up and he could pick the car up the following day. Expected delivery was 10 days but it arrived 3 days early much to my surprise. He stayed in touch with me and the seller of the car throughout. There was also an unforseen problem with the cars operation and Greg did his best to help me out with the inoperable charge and saved me some money there. I would definitely use them again its a very good service.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1356876
Quote or Order Cost:
$1174

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 2/22/2011 4:54:00 PM
Greg Bailey Greg@MagicCarpetAutoTransport.com...Brent...When you purchase a new vehicle on line, you assume some risk. In this instance the seller had replaced the original motor with a non factory replica. Neither one of us were aware that the vehicle was not running. Our trucking company did a fantastic job with the pickup and delivery, at a minimal charge based on the inoperable state of your vehicle. We provide the best service in this industry period. Your five star review simply reflects...our standard. THANK YOU!