Company Response Review Report Review
TRANSPORTING MY CAR FROM MINNESOTA TO FLORIDA

Ron Ettinger Submitted this review about Magic Carpet Auto Transport
Review made Live: 2/18/2011 11:08:00 AM
MICHELLE HELPED ME THROUGH THE PROCESS OF TIMING THE PICKUP IN MINNESOTA AND THE DELIVERY TO THE DESTINATION IN NAPLES, FLORIDA.

MICHELLE WAS VERY RESPONSIVE TO ALL OF MY PHONE CALLS AND E-MAILS. ALWAYS VERY POLITE AND HELPFUL. THIS WAS THE FIRST TIME THAT I USED AN AUTO TRANSPORTER. NOT SURE IF I FRUSTRATED MICHELLE WITH ALL MY QUESTIONS AND CONCERNS, BUT IF I DID, SHE REMAINED ALWAYS VERY HELPFUL AND SHE MADE SURE THAT ALL MY QUESTIONS WERE FULLY ANSWERED. SHE HAD A LOT OF PATIENCE.

MY CAR WAS PICKED UP ON TIME AT THE LOCATION OF MY CHOICE ON A THURSDAY IN JANUARY.
I KNOW THERE WAS BAD WEATHER ON THE ROUTE THE TRANSPORTER NEEDED TO TAKE THROUGH THE SOUTHERN PART OF THE COUNTRY.

ON THE FOLLOWING MONDAY MORNING, I RECEIVED A CALL FROM THE DRIVER WHO WAS ENROUTE WITH MY CAR. THE DRIVER SAID HE WOULD ARRIVE IN TWO HOURS INTO THE NAPLES AREA. HE ASKED WHERE HE SHOULD DELIVER THE CAR. I TOLD HIM A LOCATION WHERE THERE WAS A CLOSED SHOPPING CENTER. HE ARRIVED ON TIME AND AT THE CORRECT LOCATION.

DRIVER REMOVED THE CAR, HANDED ME THE KEYS, AND I GAVE HIM THE FUNDS FROM A MONEY ORDER THAT WAS AGREED TO.

I WAS VERY HAPPY WITH MY EXPERIENCE WITH MAGIC CARPET AND I VOLUNTARILY GAVE THE DRIVER A NICE TIP FOR HIS EXCELLENT WORK IN GETTING MY CAR TO NAPLES, FLORIDA THROUGH BAD WINTRY WEATHER AND AND IN PERFECT CONDITION.
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1357996
Quote or Order Cost:
$835

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 2/18/2011 8:09:00 PM
MICHELLE, michelle@magiccarpetautotransport.com 360-834-2900 ext 203. Ron, you were a pleasure to work with so being patient with you was a breeze. I appreciate the great review!